Fiberoptic Marketing Services

Expert guidance in designing, implementing, and optimizing direct sales channels to drive customer acquisition and retention.

Q&A

Where do I go for pay disputes or missing commissions?

Submit pay disputes here https://embarcsolutions.net/commission-disputes/Email. For other pay related questions email [email protected]. Include your full name, rep ID (if applicable), and a short description of the issue. 

Who do I contact to check the status of my onboarding?

Email [email protected] or text +1 385-458-8961.

I can’t log in to Spotio, Bass, or another tool. Who do I contact?

Email [email protected] or text +1 385-458-8961.

What documents do I need to complete onboarding?

Each partner is different, but generally you will need:

- A valid government ID

- A clear badge photo

- Background check and Drug Test forms (provided after form submittion)

How do I know if my documents were received?
You will receive an automated confirmation when uploaded. If something looks stuck in “processing,” email [email protected].

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